Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Customer Service Representative
- Transportation Customer Service Representative
- Customer Service Representative Associate
- Customer Service Collections Representative
- Parts Customer Service Representative
- Storage Customer Service Representative
- Freelance Customer Service Representative
- Customer Service Representative⇒
- Customer Service Representative – Service
- Service Barrie Customer Service Representative
Some similar recruitments
Aircraft Engine Customer Service Representative
Recruited by Morson Talent (Canada & USA) 7 months ago
Address Montreal, Quebec, Canada
Customer Service Representative Jobs
Recruited by Couche-Tard 7 months ago
Address St Constant, Quebec, Canada
Customer Service Representative Jobs
Recruited by BMO 7 months ago
Address Chicoutimi, Quebec, Canada
Customer Service Representative Jobs
Recruited by Freightcom 7 months ago
Address Bolton, Ontario, Canada
Customer Service Representative Jobs
Recruited by CanLabs 7 months ago
Address Quebec, Canada
Customer Service Representative Jobs
Company | Tech Mahindra |
Address | New Brunswick, Canada |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting |
Expires | 2023-09-08 |
Posted at | 8 months ago |
Job role - Customer Care Representative
Location - Remote (Canada)
On this project you will be providing frontline customer service and support for internet customers. You will be answering questions related to: billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical support and assisting customers with troubleshooting steps for any basic technical issues they may experience.
You will be primarily providing support via incoming calls, but may be asked to work chats or emails in the future on an as-needed basis.
What you will do:
- Additional duties as needed, to be discussed during your interview.
- Responding to chat or email queries from customers with account or technical related questions as needed.
- Documenting customer issues in the client system and updating customer information.
- Following outlines processes to resolve customer technical issues, or complaints, in a timely manner.
- Responding to calls from customers who have questions regarding phone service, billing, account information, password resets, etc.
To qualify
- You must have a high school diploma or equivalent.
- 1 year call center experience preferred.
- We will pay you to complete online training, but you must commit to attending – 100%, no missed time
- Be able to complete and pass a background check
TECHNICAL REQUIREMENTS:
- 10MB upload minimum
- Must have reliable high-speed internet
- All peripherals must be wired (wireless keyboard, wireless mouse or wireless headset are NOT allowed)
- DSL, Cable, Fiber ONLY - (no Wi-Fi or satellite-based service), Cannot use a VPN
- 20MB download minimum
- For this position, a wired USB headset with built-in microphone and noise cancellation is required.
- A second monitor/screen is highly recommended
- Desktop or laptop (Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebook and Android systems are NOT compatible)
-
Agente Ou Agent De Prévention De Soir Au Service De La Gestion Des Sentences
By Ministère de la sécurité publique At Montreal, Quebec, Canada 7 months ago
-
Lead Line Cook/Manager On Duty
By Impact Kitchen At Greater Toronto Area, Canada 7 months ago
-
Refinish Tech (Temporary) Jobs
By Boyd Group Services Inc. At Saskatoon, Saskatchewan, Canada 7 months ago
-
Vice President - Treasury
By Boyd Group Services Inc. At Winnipeg, Manitoba, Canada 7 months ago
-
Rock Mechanics Eit Jobs
By WSP in Canada At Greater Sudbury, Ontario, Canada 7 months ago