Customer Service Representative Jobs

CUSTOMER SERVICE REPRESENTATIVE

Home Health Store is looking for a self-motivated individual that is looking for a fulfilling career in the home care medical supplies industry as a Customer Service Representative.

Home Health Store focuses on quality, safety and customer service.We take pride in our motto to experience the difference of personalized service.

WE OFFER

-Competitive Salary

-Health spending account after 3 months

-Ongoing training and education

-Great work environment

-Paid Vacation

-Hours – Monday to Friday 8:30 – 4:30/ rotating Saturdays from 10-2

WE ARE LOOKING FOR SOMEONE

-With patience, compassion and strong listening skills

-Clear communication

-Positive attitude

-Excellent time management skills

-Willingness to learn and develop new skills

-Knowledge of products an asset but training is provided

-Experience as a sales or customer service representative in home medical supplies would be preferred

-STRONG computer skills

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RESPONSIBILITEIS INCLUDE

-Manage incoming calls, emails and walk-in clients for customer service inquiries and process orders through our ordering system

-Identifying and assessing customers’ needs to achieve satisfaction.Troubleshooting skills are a necessity

-Build trusted relationships with our clients, allowing open and interactive communication to maintain customer relations

-Ensure excellent service standards and maintain high customer satisfaction

-Assist walk in clients