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Company

ASK Consulting
Address Westlake, Alberta, Canada
Employment type CONTRACTOR
Salary
Category Staffing and Recruiting
Expires 2023-09-01
Posted at 9 months ago
Job Description
:


  • What you are good at: In this exciting customer service role, youll learn to educate our clients about website, general customer service, move money, account update. Through paid training and ongoing mentorship until you feel comfortable in your role, we will set you up for continuous development in Service and more!
  • Robust communication, influencing and client engagement skills.
  • Practice emotional intelligence: Make an impact on clients by showcasing empathy, patience, and effective communication to better understand their emotions and points of view
  • Customer Service experience.
  • Adaptable to change.
  • Spanish or Chinese (Mandarin or Cantonese) speakers are preferred in candidates.
  • Be coachable: Demonstrate the ability to continuously integrate feedback to drive personal growth and commit to continuously improving client experiences
  • Good communication and organizational skills.
  • Potential contract to full time for the right type of candidate.
  • Desire to work in a collaborative team-based culture.
  • Engage with and be an advocate for clients: Deliver great client service when answering inbound phone calls by taking ownership and tackling complex issues to resolve the clients needs, in addition to introducing clients to company's products and services
  • Mandarin or Cantonese speakers are preferred in candidates, but not limited to.
  • Be a problem solver: Using the training you receive at Schwab, along with your expertise and analytical thinking skills, to offer the best possible solution


About ASK: ASK Consulting, is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities


ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.


Apply Now