Customer Service Representative Jobs

If you are interested then you can reach me out through email [email protected] 213-419-1882

Must have : French and English

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Handle medium complexity caller contacts in a call center service environment

• Provides high quality service to achieve maximum satisfaction by resolving the query at first contact where possible

• Take ownership and initiative to complete necessary research and caller follow up or direct the caller to the appropriate department for resolution

• Delivers what is promised in line with the caller’s expectations

• Responsible for achieving individual key performance indicators whilst maintaining appropriate operational risk control and compliance in all activities

• • Compile and process caller information