Business System Analyst Jobs

Job Title: Senior Business Systems Analyst

Work Location: Waterloo, ON – Hybrid (Tues, Wed, and Thurs in office)

6+ Months contract Job

Overview:

The Senior Business Systems Analyst will deliver results that will make the organization more profitable. They can work on multiple projects & enhancements simultaneously and translate business data into digestible information that improves corporate processes. Their focus will be on process design, process reengineering, business requirements, gap analysis, process flows, testing and provide internal ticket triage support for the business to maximize Operational Excellence orientation across the organization.

You are great at:

• Testing end to end processes using HPALM, assisting & triaging defects assigned during the testing cycles
• Leading meetings for determining and documenting business requirements for business processes and gap analysis
• Being a change champion within the site and network by prompting questions and promoting team-based behavior
• Assist the business with UAT scenarios ensuring all requirements are being tested
• Preparing communications to the business, train the trainer and user training documentation as required
• Participate in coordinating the deployment plan
• Working closely with broad user groups to coordinate and complete Operational Excellence activities to support sponsored projects and enhancements by:
• Participating in the solution discussions for the functional spec & technical design documents
• Acting as communication liaison between IT team and other functional areas.
• Providing support to business users on process questions, systems issues, escalating to an IT development or technical team as appropriate
• Matching different influence strategies and negotiating styles, with active listening and discussion skills, to identify issues, ensure understanding and facilitate problem-solving
• Documenting and developing current and future state process flows

What you’ll bring:

• Prior experience with SFDC, SAP, SAP BW, SAP BPC, ServiceNow, Ecommerce, Web Applications, Success Factors, Concur, Xactly, Anaplan, Tableau, Ariba is an asset
• Experience, Global Privacy & Data processes in a software or technology company is an asset
• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience
• BA certification is an asset
• Ability to prioritize, organize, and accomplish multiple tasks, both as part of a team and independently
• 3 - 5 years of experience as a business analyst in IT projects