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Company | Roots |
Address | Banff, Alberta, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Retail Apparel and Fashion |
Expires | 2023-08-16 |
Posted at | 9 months ago |
WHAT WE’RE LOOKING FOR?
- Demonstrated sales achievements in a retail store;
- Be a leader that drives results, develops talent, and focuses on the customer;
- Experience with visual planning and merchandising;
- Strong organization, and problem solving skills;
- 2 + years related experience in a retail apparel environment, luxury retail experience is a plus ;
- Available for varied weekly shifts, including weekends, closing and holidays.
- Outstanding written, verbal, and presentation skills ;
- Passion for upholding an exceptional customer experience;
- Collaborate with others, yet be self-motivated;
- Health and Safety in the workplace applies to everyone at Roots
- Supporting the Store Manager in providing product knowledge and selling skills training to new and existing staff;
- Identify and resolve problems in a timely manner. Use feedback to modify and develop alternative solutions and be prepared to make decisions;
- Collaborate with Store Manager in areas of risk management, physical security (health & safety), store cash controls (bank deposits, safe funds, petty cash), and inventory management (stock take, stock counts)
- Partner with Store Manager on all daily store operations to support a sales environment and achieve operational & LP guidelines to protect Roots merchandise and assets;
- Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
- Oversees and delegates tasks to team to best maximize efficiency of store operations;
- Assisting the Store Manager in the execution of all recruitment activities, and new hire onboarding;
- Ensure store and team members are presented to the highest possible standards in line with brand expectation, and provide feedback regularly to Store Manager on performance opportunities;
- Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
- Coaches and motivates associates on customer service fundamentals and provides positive feedback;
- Assisting the Store Manager in the achievement of the store sales budgets through execution of company standards, policies and procedures while exceeding customers' expectations through superior service at every opportunity;
- Ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times
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