Assistant Store Manager Jobs

The Assistant Store Manager will report to the Store Manager and is responsible for providing assistance to the store management team in supervising and facilitating the daily operations of the store according to set goals and business objectives. Daily operations include staff scheduling, supervision and management, customer satisfaction, product quality assurance, store maintenance, and health and safety compliance.

Job Duties

• Other duties as required.
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
• Ensure that all health, safety and security regulations are adhered to and required standards are met
• Oversee the responsibilities of the Store Manager in their absence.
• Liaise constantly with the various departments of the store to ensure information is conveyed properly and expectations are communicated.
• Assist in the delivery of key personnel management, such as interviews, promotions, performance reviews and disciplinary actions, only when requested.
• Oversee and assist in inventory management.
• Assist in creating weekly staffing schedules; ensuring staffing levels adequately meet business needs, only when requested.
• Ensure store conditions are consistently upheld to established standards.
• Provide direction, guidance and instruction to all store associates as required.
• Provide assistance to store management in supervising and facilitating the daily operations of the store.
• Greet and assist customers in a way that models exemplary conduct to other staff.
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.

Requirements

• Basic office administration skills required.
• Excellent teamwork and team-building skills.
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization.
• Demonstrated service orientation required.
• Highly effective teamwork skills.
• Minimum of 3 years of work experience in the retail industry required.
• Thorough understanding of applicable health and safety legislation.
• Skills to monitor and assess staff performance are required.
• Must have QCW and Sell safe certification – mandatory.
• Minimum 2 years of work experience in a supervisory role in a retail environment required.
• Ability to work nights, holidays and weekends and different location.
• High level of proficiency with Microsoft Office productivity suite.
• Demonstrated ability to train and motivate staff required.
• A professional, responsive, and positive work attitude is essential.
• Excellent time management and prioritizing skills are required.
• Strong customer service and troubleshooting skills.
• A well-defined sense of diplomacy.
• Ability to work any shift based on business needs, Monday to Sunday.

QCW / SellSafe License is mandatory for working at any cannabis store. To get QCW license please visit -https://aglc.ca/cannabis/working-cannabis-industry/requirements-retail-staff