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Assistant Store Manager - Full Time - Fairview Mall

Company

L’OCCITANE Group
Address Toronto, Ontario, Canada
Employment type FULL_TIME
Salary
Category Internet Publishing
Expires 2023-07-22
Posted at 10 months ago
Job Description
POSITION SUMMARY:


The Assistant Manager reports directly to the Store Manager and is responsible for assisting the Store Manager in running the daily operations, ensure overall store success driving sales, reinforcing operations, merchandising and beauty advisor development as well as overall service and brand integrity for the individual boutique.


Responsibilities:


  • Provide outstanding customer service
  • Advise and assist customers with their choices of products for themselves and for gifts
  • Manage, supervise and train staff
  • Analyze and review sales associates performance
  • Develop a skincare customer base
  • Maintain L'Occitane standards and hold staff accountable for providing quality customer service and achieving sales goals
  • Maintain, train and coach L'Occitane visual and merchandising standards
  • Acquire strong product knowledge of the entire L'Occitane product line
  • Communicate L'Occitane standards and expectations to management team and sales associates
  • Acquire extensive knowledge of L’Occitane skincare product lines
  • Recruit, hire and train Beauty Advisors and future management candidates
  • Develop coaching logs and refine selling techniques on store wide and individual basis
  • Develop a preferred customer registry for follow-up phone calls, product launches, and exclusive events


Requirements:


  • Computer literacy including MS Office a plus
  • Must present a positive professional and energetic attitude
  • Must possess a passion for customer service and selling
  • Excellent oral and written communication skills required.
  • Proven ability to motivate a sales force
  • Basic math skills are necessary.
  • 3+ years of work experience in retail sales


Benefits


  • Competitive pay
  • Performance bonuses and much more!
  • Paid Time off
  • Disability Insurance
  • Health, Dental & Vision benefits
  • RRSP
  • Life Insurance
  • Generous employee discount + Gratis


Employment is subject to verification of references and background check investigation.


All Applicants:


United States Applicants Only:


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