Account Manager - Telecom

TechM is a $7 Billion global leader in technology management, consulting, and business process services with over 148,000 passionate people across six continents. With our comprehensive portfolio of services, innovations, strong commitment to sustainability, and good corporate citizenship we help the world’s largest companies thrive in the digital era. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. Together, we discover ideas and connect the dots to build a better and bold new future.

We are hiring a Client Partner for our­­­­­­­­­­­­ Telecommunication business. This leadership role will be responsible for driving growth, scaling the business, owning the end-to-end business strategy, and going to market for the allocated client(s).

In this role, you will –

• Save our customers millions of spend with our solutions
• Enable contracting with traditional as well as innovative outcome-based solutions and models
• Expand Tech Mahindra’s footprint in the client organization.
• Build off of Tech Mahindra’s strength in the Communication Sector

ROLE DESCRIPTION & RESPONSIBILITIES

• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
• Client relationship management and business development: manage client relationships, manage & build a multi-million dollar portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

DESIRED SKILLS & EXPERIENCE

The ideal candidate will be someone who has demonstrated leadership experience in developing a multi-year sales strategy and will have demonstrated experience in building and scaling a growing business.

• Global Delivery Model Experience desirable
• Exposed to / involved in “new age” service providers
• Travel required as needed
• 10+ years of experience in managing telecom/ telecommunications customer engagements.
• Has a solid sales and business development experience of similar size and scope
• Strong leadership, interpersonal, communication, and presentation skills
• Knowledge of industry-specific go-to-market solutions is a plus
• Hands-on experience with proposal creation and leading proposal presentations
• Track record as Business Development/Practice Development Executive in a rapidly growing client relationship required
• Track record of interacting and building relationships with CxO-level client contacts