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Team Lead – Deskside Support Jobs

Technical Support Manager (Deskside)
By Compass Group Canada At Mississauga, Ontario, Canada
3-5 Years audiovisual technology management experience and presentation technologies experience.
Prepare daily, weekly, monthly incident reports for management and business and contribute to preparation and management of department budget.
Demonstrate ability and willingness to share ideas with Associates, peers and management.
Embrace a coaching culture, provide feedback to Associates, peers and management.
Print management operations and troubleshooting preferred.
Bachelor’s degree in computer science or combination of education and experience.
It Deskside Support Jobs
By Labatt Breweries of Canada At Delta, British Columbia, Canada
Knowledge on ticketing system and mandatory requirement of meeting deadlines and SLA’s
Remote support of laptops and applications over the phone for remote users
3 to 5 years of experience supporting desktops and laptops (Windows 7 to 10)
Experience with troubleshooting PC hardware issues and repairing desktop and laptops
Experience with installing software, patches, and system updates on desktops, laptops
Experience with troubleshooting basic network, software, printing problems
Technical Support Team Lead - Remote - Toronto
By Aspire Software At Toronto, Ontario, Canada
Experience working with multiple Windows OS's; Windows 10, Windows Server 2012, Server2016 and Server2019, as well as working knowledge of Linux
MS SQL experience involving query execution, along with a working knowledge of database concepts
Ensure knowledge base is up-to-date and maintained
Computer Science, Math, or Engineering degree, and/or network experience/I.T. experience
Experience working with Windows applications
Experience with a ticket tracking system (preferably TeamSupport)
Technical Support Team Lead - Remote - Montreal
By Aspire Software At Montreal, Quebec, Canada
Experience working with multiple Windows OS's; Windows 10, Windows Server 2012, Server2016 and Server2019, as well as working knowledge of Linux
MS SQL experience involving query execution, along with a working knowledge of database concepts
Ensure knowledge base is up-to-date and maintained
Computer Science, Math, or Engineering degree, and/or network experience/I.T. experience
Experience working with Windows applications
Experience with a ticket tracking system (preferably TeamSupport)
Technical Support Team Lead - Remote - Ottawa
By Aspire Software At Ottawa, Ontario, Canada
Experience working with multiple Windows OS's; Windows 10, Windows Server 2012, Server2016 and Server2019, as well as working knowledge of Linux
MS SQL experience involving query execution, along with a working knowledge of database concepts
Ensure knowledge base is up-to-date and maintained
Computer Science, Math, or Engineering degree, and/or network experience/I.T. experience
Experience working with Windows applications
Experience with a ticket tracking system (preferably TeamSupport)
Cloud Support Team Lead
By MongoDB At Vancouver, British Columbia, Canada
Management skills, with hands-on experience running small to mid sized teams in a rapid-growth environment
Manage a fast growing team of engineers focused on troubleshooting production systems
Strong background in one or more of the following (ideally with some experience in the rest)
Networking knowledge, including firewalls and load balancers
Excellent communication skills, both written and verbal
Strong diagnostic/troubleshooting process, with significant experience troubleshooting end-to-end technical issues in production environments