Administrative & Customer Service Specialist
By Miriam Laundry Publishing At St. Catharines, Ontario, Canada
Strong customer service skills and experience
Excellent communication, writing, and interpersonal skills
Experience with Asana and/or Slack is a plus
Prior experience in a publishing or book-related industry is a plus
Respond to customer inquiries via email, phone, and social media in a timely and professional manner.
Handle customer complaints and issues, and work to resolve them quickly and effectively.