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Effectively connect with customers, and collaborate with coworkers and management, using excellent oral and written communication skills.

Participate in inventory accountabilities, including receiving-in, cycle counts, economizing, and loss prevention measures.

Proven luxury and/or specialty retail store experience.

Excellent oral and written communication skills.

Previous experience with retail point-of-sale software.

Demonstrate “customer-centric” mindset and values during all touch-points of the customer journey.

In partnership with management team, ensure store is achieving company objectives and KPI goals

Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty

Perform register functions while using your sales, promotion and product knowledge to drive add-on sales

Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience

Ability to work a flexible schedule inclusive of holidays, nights and weekends

Be fashioned focused and stay on top of current trends

Good communication and writing skills

Knowledge in economics theories and financial regulations is required

Knowledge in using digital library resources is required

Survey and summarize relevant literature

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Observes and coaches team members’ behaviors to maintain high standards of customer service and product knowledge.

Identifies team members’ issues and communicates them to the Store Manager.

Assists Store Manager in providing a store environment which consistently maintains Laura Canada’s visual presentation, merchandising and housekeeping standards.

Assists Store Manager in ensuring proper execution of all Marketing directives with a high sense of urgency.

Acts as a back-up to the Store Manager.

Provides feedback to the Store Manager on quality issues, missed opportunities and inventory mix.

Provide an amazing shopping experience that will encourage positive customer connections and loyalty

Perform register functions while using your sales, promotion and product knowledge to drive add-on sales

Previous sales or customer service experience is an asset.

Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience

A competitive benefits package (Full Time Employees Only)

Additional benefits include monthly bonus potential, opportunities for advancement and tuition reimbursement

Willingness to take directions from all levels of management

Basic mechanical and plumbing skills including knowledge of the corresponding tools in these trades

Use of CMMS system software for work order management (PC & Mobile based)

Communicate with the lead, supervisor, co-workers, managers, and customers professionally

A solid commitment to the guest experience

At a minimum, 2 years of hands-on experience with all aspects of facility/ building maintenance

Proven retail experience preferably within cosmetics

While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable

Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable

Previous experience with retail point-of-sale software

The ability to provide inspirational, authentic and personalized customer service

Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment

Minimum of 2 years of working experience in luxury retail / fashion retail

Attractive and competitive package is offered

Fluency in English & Chinese would be a plus.

Supporting store operation and visual merchandising

Teamwork spirit and proactive attitude

Approachable personality and customer-service oriented

Ensure input and integrity of appropriate paperwork and forward for approval to appropriate manager and/or home office.

1 year of previously related experience is preferred.

Forklift Training and certification may be required.

Connect, share and partner with customers to identify solutions that cater to their needs and add value.

Maintain company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays.

Process out-of-stock procedures to maintain replenishment.

Support store manager with management and coordination of the daily operations of the store.

Must possess a minimum of 2 years luxury retail experience in a similar role.

Strong interpersonal and communication skills

Excellent Skills in operating personal computers, POS systems, and various software packages including MS office.

Perform functions such as opening/closing, checking in merchandise, and preparing and making deposits as needed.

Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.