Visual Merchandiser Jobs

Company Description

Here’s what’s possible for H&M VISUAL MERCHANDISERS:

Yes, we are seeking Visual Merchandisers, but only those who refuse to settle. Those who are fearless of pressure. You see, Visual Merchandisers here do more than just style our fashion according to the H&M guidelines; they also work with the Store Manager and Management team to maximize sales. They also coach the Sales Advisors identifying and teaching new talent. Most importantly, they are charged with helping our stores make a great first impression every day. Because at the end of the day, we can only sell what inspires our customers and it’s up to our Visual Merchandisers to show them what’s possible at H&M.

Job Responsibility including but not limited to:

Customer Service:

• Provide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room and at the cash point.

Job Knowledge:

• Plan and implement all store campaigns and activities together with the store team
• Commercial Handbook (Department Book & Seasonal Book)
• Provide the season start information from Sales Organization and prepare the kickoff with the management team
• Ensure consistent garment care throughout the entire store
• Technical Book
• Update the Commercial Handbook (Department Book & Seasonal Book) and Technical Book with the latest refill pages
• Sales Tools & Store Information
• Visual Merchandising Book
• Ensure garment presentation and garment care are executed per H&M guidelines referenced in the below information sources:

Efficiency:

• Top Priority Products, A-Areas and Basket items as well as ensuring a Red Thread is clearly demonstrated through the visual presentation
• Plan and work with sales and operation goals to drive growth
• Keep the visual room clean and organized
• Actively work in a commercial way to maximize sales, focusing on:
• Minimize security and safety risks
• Ensure that orders for display materials and supplies are placed in a timely manner
• Support in-store routines when necessary
• Check the material arriving to the store in a timely fashion, confirming quantities, condition, etc.
• Responsible for the care and maintenance of display materials

Team Player:

• Inform store team about changes in the presentation of garments
• Plan and conduct the Keep It Commercial training together with the Department Manager
• Train, coach and give daily feedback on garment presentation to the store staff
• Provide label and design training for staff and managers

Qualifications

Minimum Candidate Qualifications:

• Certificate or diploma fashion industry specialty preferred (i.e. Visual Merchandising Arts, Fashion Arts, Fashion Management, Retail Management)
• Competencies:
• Strong visual merchandising skills and the ability to drive business through creativity, fashion consciousness and commerciality
• Ability to work flexible hours and extended hours at times
• Ability to work in a fast-paced, deadline-driven environment
• Able to work independently while still working within a team environment
• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
• Strong verbal communication skills
• Ability to lift in excess of 20 pounds
• Knowledge of basic computer skills
• Job Status: Nonexempt, Hourly (Part-Time or Full-Time)
• Exceptional customer service and interpersonal skills
• 2 years of retail visual merchandising experience
• Strong organizational and time management skills
• Must be able to work with hand-and-power operated tools and lift in order to execute display setups
• Ability to provide day-to-day visual training and guidance through H&M’s shared values
• May be required to travel to support other stores
• Ability to climb a ladder and use a step stool

Additional Information

Accommodation:

H&M will accommodate disabilities during the recruitment and selection process.

If a job applicant requests accommodation from H&M, H&M will consult with the job applicant and make adjustments that best suit their needs.

Successful job applicants of H&M will be notified of our policies for accommodating employees with disabilities