System Analyst Jobs

As a leading IT provider in Saskatchewan, Horizon is extremely proud to deliver IT solutions, managed services, and professional services to organizations across Western Canada. Founded in 1995, Horizon currently employs over 50 full time employees with headquarters in Saskatoon and locations in Regina, Calgary, and Winnipeg.

Using industry leading Ticket management systems, all levels of Technicians work together through large volumes of issues from easy to challenging to very complex. The full team moves together providing support, personal growth and learning opportunities.

Horizon is currently seeking a talented & energetic Full-Time Permanent Intermediate or Senior Systems Analyst to join our Saskatoon, Saskatchewan business unit.

We are GROWING... How about you? We at Horizon feel that a company is only as good as its people. That is why we employ the best and brightest. Our unprecedented growth has created new opportunities for highly motivated individuals who can thrive and contribute in a fast paced, dynamic environment. Horizon has several opportunities for you to make a career move to join a leading-edge firm.

You will be part of our Full Horizon IT Service Desk team, integrating with resources across Western Canada providing support to Horizon Managed Services customers. Your primary role is to provide support to our clients remotely or onsite as required. You will be engaged in projects and solution planning at Horizon clients as you grow within our team. You must have a commitment to customer satisfaction by delivering friendly courteous service to our clients.

Required Experience: 5+years relevant experience.

Technical Competencies:

• Cloud Technologies (Azure, AWS)
• Office 365, Microsoft Teams
• Preventative maintenance
• Mac OSX
• VMware
• Windows Server
• Windows OS
• Backup Technologies
• Networking (Firewalls, switches etc)
• Exchange

Qualifications:

• Attention to detail
• Prior experience seeing projects to closure
• Proven excellence in Customer Service
• Prior experience mentoring less experienced Team mates
• Leadership and Mentoring others working within ITIL framework
• Excellent written and verbal communication skills
• Ability to work on a team with a helpful attitude
• Certifications required relevant to supporting full client environments
• Extensive Server and Advanced Networking skills (Firewalls, switches and AP’s)
• Ability to manage changing priorities and time management skills
• Advanced knowledge of IT Security practices
• Advanced Problem solving skills

To apply, please email your resume to Allyson Dutton at [email protected].