Suite Attendant Jobs

Position Title: Premium and Suites Attendant
Department: Food & Beverage
Reports To: Premium Suites Supervisor and Manager
Classification: Part-time, Non-Exempt
Compensation: $17.00 an hour
Position Description: The Premium and Suites Attendant is responsible for providing exceptional food & beverage event day service to Arena guests, while exhibiting a warm, friendly and professional demeanor to build relationships that will enhance the guest experience.
Essential Functions:
Assists in maintaining, organizing and cleaning all catering equipment
Attention to detail and consistency in every aspect of service
Ensures all signage is properly displayed for each event
Fulfill the service per each Event Orders (EO), as well as Premium and Suite Service Standards
Must adhere to the Company dress code which includes wearing black pants and non-slip soled closed toe shoes
Obtain assigned workstation at beginning of shift
Set up Suites and any Premium areas as assigned by the Premium and Suites Supervisor and Manager in a timely and efficient manner
Set all glassware silverware, dinnerware and additional set-up necessities in a timely manner
Ensure that all Premium and Suite areas have been left in a sanitary and organized manner
Serve all functions in a professional, courteous, efficient manner
Break down all Premium and Suite areas after event
Adheres to the utmost client confidentiality
Abides by all Company policies in the Human Resources Policies and Procedures, the Business Code of Conduct
Other duties as assigned
Experience/Training/Education Requirements:
Must be a minimum 21 years of age
Highschool Diploma or GED
Basic math and cash handling experience
Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues
Working knowledge of food production techniques, purchasing, and sanitation procedures
Excellent written and verbal communication skills
Ability to take tasks that are not clearly defined and appropriately define problem, propose and implement solutions
Must be able to work evenings, weekends, and holidays
License/Certificate:
Valid California Driver's License
Food Handlers Card
TIPS Certified
Ability to:
Provide a two-way communication and nurture an ownership environment with emphasis in positive motivation and teamwork
Ability to work with minimal supervision
Ability to interact with all levels of customers and staff including management
Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
Communicate effectively both verbally and in writing with all staff and vendors.
Be detail oriented
Present a professional appearance and demeanor at all times during the workday
Excellent organizational and planning skills
Excellent communication and interpersonal skills
Strong customer service orientation
Must be energetic, self-disciplined with a strong sense of initiative, is detail oriented and has a passion for delivering exceptional guest service.
Positive attitude and neat appearance
Work ethics encourages strong urgency and quality in a team environment
Physical and Environmental Requirements:
This position requires standing, walking, bending and lifting 25lbs. throughout the day as well as working at the computer; irregular hours will be required.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.
This position may require work inside or outside of the building, as needed by events.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Recruiter- Wendy Canahui
SMG Global - Toyota Arena
4000 E. Ontario Center Pkwy
Ontario, CA. 91764
Applicants that need reasonable accommodations to complete the application process may contact 909-937-3013
SMG Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor