Store Manager - Full Time - Centre Rockland

POSITION SUMMARY:

The Store Manager reports directly to the District Manager and is responsible for running the daily operations, ensure overall store success driving sales, reinforcing operations, merchandising and beauty advisor development as well as overall service and brand integrity for the individual boutique.

Responsibilities:

• Provide outstanding customer service
• Acquire extensive knowledge of L’Occitane skincare product lines
• Recruit, hire and train Beauty Advisors and future management candidates
• Develop a skincare customer base
• Advise and assist customers with their choices of products for themselves and for gifts
• Analyze and review sales associates performance
• Manage, supervise and train staff
• Maintain L'Occitane standards and hold staff accountable for providing quality customer service and achieving sales goals
• Maintain, train and coach L'Occitane visual and merchandising standards
• Acquire strong product knowledge of the entire L'Occitane product line
• Communicate L'Occitane standards and expectations to management team and sales associates
• Develop a preferred customer registry for follow-up phone calls, product launches, and exclusive events
• Develop coaching logs and refine selling techniques on store wide and individual basis

Requirements:

• Proven ability to motivate a sales force
• 3+ years of work experience in retail sales
• Basic math skills are necessary.
• Must possess a passion for customer service and selling
• Excellent oral and written communication skills required.
• Must present a positive professional and energetic attitude
• Computer literacy including MS Office a plus

What we offer in exchange for your efforts:

• RRSP
• Bonus opportunities
• Paid Vacation
• Outstanding benefits for fulltime employment:
• A highly competitive salary/compensation
• Generous discount
• A warm, open, fun and friendly working environment
• Medical, Dental, Vision Insurance

All Applicants:

United States Applicants Only:

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