Speedway Part-Time Convenience Store Team Member - Variable Shifts

Job Title: Convenience Store Team Member
Department: Convenience Store
Reports To: Convenience Store Manager
FLSA Status: Hourly
Position Summary
The Convenience Store Team Member provides superior customer service in a welcoming and friendly atmosphere. This position is responsible for greeting customers, stocking and merchandising, taking customers' payment, and creating a positive energetic atmosphere for the customers.
Core Functions Of Position

• In absence of Convenience Store Manager, checks and scans in vendor invoices to ensure the correct product is being received
• Stocks and organizes the store as needed. Assists with inventory and makes notations for management of any items in short supply
• Orders and displays signage to ensure all products are properly priced
• Participates in merchandising and displaying of all products
• Assists customers with items they are looking for and in the purchase of store merchandise
• Takes payment using POS system. Accurately rings up all sales and able to process cash and credit card purchases
• Ensures floors are clean and free of debris
• Welcomes customers to the store
• Answers the telephone and assists callers using proper phone etiquette
• Anticipates the impacts and risks of decisions and actions
• Works with Convenience Store Manager to carry out product resets and understand sales trends
• Assures that gas pumps are operating properly, calling for assistance when necessary
• Maintains proper housekeeping in the store by dusting shelves, cleaning windows, straightening displays, and keeping product clean and free from dust.
• Develops personal ongoing relationships with customers
• Verifies customer's age by asking for appropriate identification, in accordance with company policy and state/federal laws
• Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps
• Always makes the best use of time and resources; seeks ways to reduce costs
• Contributes to overall team readiness
• Communicates and works cooperatively with Convenience Store Manager to maintain department standards
• Performs all other duties as assigned by the Convenience Store Manager
• Addresses customer concerns and resolves issues when a customer is not satisfied with the service or product received
• Provides exceptional customer service
• Prevents loss by knowing and complying with DMG's safety rules

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proper training and knowledge of the following equipment/procedures: cash register, box cutter, gas console equipment, and proper lifting techniques
• Complete understanding of all safety requirements and company safety policies
• Complete knowledge of all company security regulations and federal/state/local regulations relating to the sale of alcohol and/or tobacco products
• Commitment to excellence in customer service and other DMG values
• Possesses excellent time management skills and ability to handle multiple tasks
• Good oral and written communication
• Effective mathematical skills for proper money handling
• Ability to deal tactfully and effectively with customers and all team members

Education And Experience Required

• Prior experience with cash register and/or cash handling highly recommended
• 3-6 months customer-service experience preferred

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Must be able to work at a fast pace
• Regularly exposed to a cool, damp environment (coolers) as well as extreme hot temperatures (ovens, grills)
• Lifting and carrying up to 60 pounds on an occasional basis
• Frequent stopping, bending, squatting, kneeling, walking, reaching turning, climbing stairs/ladders

Job Posted by ApplicantPro