Senior Settlement Administrator Jobs

Join a Challenger
Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
We are a big (and growing!) family. Overall we serve more than 370,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than 5 million members. Together we have over $100 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our EQ Bank platform ( eqbank.ca ) has been named the top Schedule I Bank in Canada on the Forbes World's Best Banks 2023, 2022, and 2021 lists.
The Work
This position’s primary purpose is to provide operational support to the Settlement department that is part of Equitable's Concentra Bank line of business to ensure accurate and timely settlement services for the company as well as a variety of business lines. This position is responsible for processing and administration of employee expense claims and accounts payable, which currently use the Concur and Sage systems. This position will work collaboratively with various internal departments to ensure payment requests are appropriately authorized and accompanied by required supporting documentation.
The Core Parts Of Your Role Would Be To

• Solving complex issues and problems using product and accounting knowledge. Review and record daily deposits and returned items
• Documenting procedures
• Producing multi system scheduled and ad-hoc reports to support fund settlement and reconciliations
• Administer and process the employee expense claims using Concur
• Ensure the processing and recording of settlement services result in accurate and complete data by:
• Administer and process accounts payable submissions using Sage
• Providing accurate and timely settlement of wires and EFT payments as well as cheque issuances

Create And Deliver Support Solutions And Financial Reporting By

• Being cross-trained and providing assistance and backup support to co-workers
• Providing technical and product support to business lines by understanding the purpose and intended result of the settlement transaction and determining the most efficient method of settlement

Contribute To The Professional Image Of Settlement By

• Continuous process improvements and adapting to evolving client requirements and operational functions
• Reporting / escalating in a timely manner any settlement problems / issues to management and clients
• Providing responsive service and acting as first point of contact for settlement inquiries
• Building, furthering and recognizing business relationships within the department, the division, the company, external clients and partners
• Providing feedback and recommendations to management and clients on efficiencies and effectiveness
• Delivering to business unit service standards

Let’s Talk About You

• Comprehensive knowledge of settlement applications and system cutoff times such as Chequepoint, Chess, AccPac, Concur.
• Two years experience in an office environment, preferably in accounting field, would be considered an advantage
• Working knowledge of Microsoft Office Suite
• Proven ability to think logically and problem solve
• Completion of diploma or certificate in accounting
• Working knowledge of accounting principles, policies and regulatory environments
• Working knowledge of general ledger applications such as Oracle
• Exceptional attention to detail and ability to prioritize work
• Ability to work successfully in a complex and evolving business environment. Must be prepared for unpredictable workflows and multiple high-priority demands

What we offer [For full-time permanent roles]
💰 Competitive discretionary bonus
✨ Market leading RRSP match program
🩺 Medical, dental, vision, life, and disability benefits
📝 Employee Share Purchase Plan
👶🏽 Maternity/Parental top-up while you care for your little one
🏝 Generous vacation policy, personal days and even a moving day
🖥 Virtual events to connect with your fellow colleagues
🎓 Annual professional development allowance and a comprehensive Career Development program
💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.
We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We can’t wait to get to know you!