Order Picker (Bilingual) [Home Depot]

As an Order Picker, you will help continue to grow our online business and customer relationships by taking online customer orders and picking the product ready for customer pick-up or delivery in a timely manner.

Position Responsibilities

• Utilize computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when product is ready for pick-up
• Ability to plan ahead for future deliveries and streamline process
• Utilize appropriate lift truck equipment to prepare customer orders (training provided)
• Pick, organize and verify orders for delivery or pick-up
• Working in a team environment to support customers at our service desk – includes general customer questions, taking customer calls, operating the cash register and doing product returns for customers

Experience/Knowledge Required

• Time management and organizational skills required
• Knowledge of/hands on experience with store products an asset
• Previous forklift and/or lift truck experience is an asset but not required
• Ability to work a flexible schedule including evenings and weekends
• Candidates should be comfortable lifting merchandise to organize for customer pick up
• Computer skills required in order to identify product and vendor information
• Ability to read delivery invoices an asset
• Excellent communication, customer service and problem solving skills

What Sets Us Apart

• 10% shift premium (Overnight roles)
• The Home Depot Core Values – Excellent Customer Service, Creating Shareholder Value, Entrepreneurial Spirit, Taking Care of Our People, Respect for All People, Doing the Right Thing, Building Strong Relationships, Giving Back
• Growth and Career Advancement – including Tuition Reimbursement
• Health and Dental Benefits
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development opportunities