Network Analyst Iii Jobs

Why eHealth?

We may be biased, but eHealth Saskatchewan is the place to be right now! As the result of a province wide consolidation of IT services in the health care sector, we have seen substantial growth in our organization that is only going to increase as we aim to meet our expanded mandate and the immense need for our support. This gives our people a unique and rare opportunity to truly create, build, improve, and leave their mark on a growing organization.

A large and complex organization, eHealth is comprised of 30+ clinical and non-clinical program (service) areas that all work together to support health care providers and teams across the province in delivering the best possible care to patients, providers, citizens, and health system users. Programs range from primary care to acute care, and includes laboratories, pharmaceuticals and diagnostics. Additional programs that also support patient care and information include Virtual Care, the MySaskHealthRecord, and the Provincial Electronic Health Record. eHealth is also responsible for the administration of various pieces of legislation to manage the registration of/changes to all vital event records (e.g. birth, marriage, death, etc.), registration of legal name changes, registration of adoptions, and for maintaining the provincial health registry for health services eligibility and distribution of health services cards.

The eHealth teams engage directly with health system partners and other stakeholders both provincially and federally to ensure all services are delivered efficiently and effectively.

About the Role:

We are seeking a skilled and experienced Network Analyst III to join the team to assist in the support of IT services that eHealth provides to the Health sector partners across Saskatchewan. This individual will possess excellent customer service skills along with strong technical and leadership abilities, is detailed oriented who takes pride in their work and enjoys the challenges that go with it.

Reporting to the Manager, Core Network you will be responsible for the support of the provincial network that securely links all the Health sector partners, facilities and related agencies. You will directly support an Enterprise Class Datacenter, which provides multiply services to the Health Sector and related Health Organizations.

Typical daily duties will include:

• Mentor and provide guidance to junior team members
• Manage installations and upgrades of LAN/WAN equipment in both the data center and facilities.
• Day to day support regarding performance issues or network connectivity issues
• Lead network infrastructure changes including new designs or redesigns of network components
• Provide, create and update documentation. (i.e. network diagrams, support documentations)
• Perform IOS upgrades

You will have extensive working knowledge and understanding in the following areas:

• Extensive knowledge with Routing and Switching fundamentals
• Extensive experience with the following Cisco devices:
• Routers – Branch/Datacenter (ISR/ASR)
• Switches – LAN/Core/Distribution/Datacenter (Catalyst/Nexus)
• Firewalls – ASA/NGFW, IPS Source Fire/Firepower

Proficiency and strong technical knowledge in:

• ITIL service delivery concepts, with a focus on Change, Incident, Problem and Service request management
• Strong communication skills and customer service orientation
• Security Protocols - VPN, IPSEC, GETVPN, TLS, SSL
• Video over IP and Voice over IP experience with a solid understanding of QoS protocols would be an asset
• Record of delivering large scale IT technology refreshes or evergreen programs
• Protocols – SNMP, SSH, Telnet, ICMP, CDP
• Working experience supporting VPN technologies such as IPSEC, DMVPN and GETVPN
• Network Protocols – TCP/UDP, FTP, SFTP, TFTP, SMTP, HTTP/HTTPS, SIP, DHCP, DNSManagement
• Experience supporting ADC (Application Delivery Controller) Load Balancers such as F5 or Citrix
• Knowledge of Enterprise Monitoring concepts and network related tools such as packet sniffers
• Routing protocols - OSPF,EIGRP, IGRP, BGP
• Working experience with WAN technologies (MPLS,VPLS, SD-WAN, Internet/DSL, ISDN)
• Experience supporting an enterprise wireless network would be an asset

Our ideal candidate must have attained the knowledge and skills required for this position through the completion of a post-secondary Degree or Diploma in Computer Science from a recognized technical institution. In addition to educational requirements you will have a minimum of 5 years’ experience working as a technical expert directly supporting an enterprise class network infrastructure. A combination of years of experience and training will be considered. Cisco certifications would be considered an asset.

Knowledge of Saskatchewan Health IT sector would be an asset. After hours on-call will be a requirement of this position.

You will be:

• Flexible, organized and quick to learn in order to independently prioritize and organize own workload to meet tight deadlines and successfully complete projects in a changing environment;
• Proactive, diplomatic and respectful in communicating and building positive work relationships with internal and external stakeholders;
• Thorough, reliable, disciplined, organized, and strong attention to detail; and
• Service oriented, patient, honest, and respectful/tactful;
• Analytical, attentive to detail and organized to ensure accuracy and efficiency in your work;
• Creative, logical, and have a strong motivation for continuous improvement and learning.

Competencies:

Communication

• Ability to write a variety of detailed, accurate and clear (technical) material such as user, systems and requirements documentation and procedures, project plans, letters, requests for proposals, feasibility studies, recommendations and reports, at a level appropriate to the target groups.

Leadership

• Ability to constructively lead, advise and encourage others to achieve success in their work and contribute to the effectiveness of the work team.

Problem Solving

• Ability to independently interpret, comprehend and apply technical instructions and concepts to successfully acquire, install, modify, configure and maintain hardware and software components and administer networks.

Team/Independence

• Ability to work independently and participate as a team member to meet the needs of clients and co-workers and to build productive, positive work relationships.

Organizational

• Ability to independently prioritize and organize one’s own workload to meet tight deadlines and successfully complete projects in a changing environment.

Analytical

• Ability to identify, explore and evaluate options on data, processes and methodologies, information technology and potential systems design to make feasible recommendations.

Technical

• Ability to design new or adapt existing systems/applications taking into account design alternatives, business requirements, and cost, resource and time constraints.

If this role sounds like the opportunity you have been looking for to showcase your abilities – we’d love to hear from you.

Grade: 11SIT-SGEU

Anticipated Start Date: October 2023

Employment Type

Permanent Full-time

Location(s)

SK

Salary Range

$42.394-$51.582

Salary Supplement

included in hourly salary range (in-scope)

We are committed to workplace diversity.

Number of Openings

2

Sep 17, 2023, 11:59:00 PM