Junior Implementation Consultant - Remote Role

Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

• JUNIOR HEALTHCARE IMPLEMENTATION CONSULTANT***

Remote Canadian Role – Manitoba Client

Job Summary

In this remote Canadian role, you'll be cross trained to deploy numerous Altera applications to our clients. In addition, you'll learn to provide workflow consulting services to our clients by following a structured workplan that reflects our methodology through all phases of the implementation life cycle. Your efforts will ensure the successful implementation of our solutions.

Key Job Responsibilities

• Provide activation support; meet or exceed client utilization targets.
• Provide workflow consultation and guidance to clients
• Perform system configuration tasks and provide system configuration consultation to clients
• Implement Altera software at client sites
• Set appropriate expectations with clients and manage them throughout the project life cycle.
• Perform all project workplan tasks in accordance with contracted project scope
• Anticipate client needs; consistently place clients at the center your thinking; function as the client advocate.
• Identify and resolve, and/or escalate, system and workflow issues that arise throughout your implementation project.

Job Requirements

Education

Bachelor's Degree or equivalent years of experience

Work Experience

• Clinical background preferred.
• Project management experience; skilled at managing numerous key priorities simultaneously.
• Client presentation experience; strong written and oral communication skill set.
• History of taking on roles, tasks and projects where quickly learning new info is required; a "quick study."
• 2+ years healthcare implementation/configuration experience preferred.
• EHR experience / workflow knowledge preferred.
• Technology background, i.e. background in SQL or SSRS reporting preferred.

WORKING ARRANGEMENTS

• Remote role. Candidates may live anywhere in Canada, with preference for Manitoba, due to client location.
• On-call and after hours work during peak times including end of month/quarter/year; during this time PTO is limited to meet business needs.
• May require after-hours, on-call support and/or holidays.
• Standard work week or as defined by assignment requirements.

TRAVEL

Up to 50% travel may be required (to Manitoba).

Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

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