Iso Operations Manager Jobs

ISO Certified

Audit Experience

· Make important in policy, planning, and strategy decisions

· our client is looking for a consultant, who is great in Process Development, process implement and process improvement and review operational policies and procedures.

· Identify and address problems and opportunities for the company.

· Providing guidance to team members and addressing performance issues if any arise

· Conducting performance reviews to ensure that employees are meeting company standards

· Managing a team of customer service agents to ensure that client satisfaction is met or exceeded at all times

· Developing and implementing training programs for new hires to ensure that they are fully prepared for their jobs

· Conducting regular meetings with clients to ensure satisfaction with service standards

· Managing the daily operations of a call center or other inbound or outbound customer service department

· Developing and implementing new processes or procedures to improve efficiency or quality of service.