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Recruited by Russel Metals 1 year ago
Address Mount Pearl, Newfoundland and Labrador, Canada
Inside Sales Customer Service Representative
Company | Glass Doctor® |
Address | Charlottetown, Prince Edward Island, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Glass, Ceramics and Concrete Manufacturing |
Expires | 2023-05-17 |
Posted at | 1 year ago |
Customer Service Representative (CSR), Inside Sales Representative (ISR), Counter Sales, Office Manager needed.
- Assist in making office schedules
- Receives incoming calls in a professional and courteous manner, determines purpose of the call, and collects/verifies contact information
- Promptly responds to email requests in order to secure the opportunity
- Provides price, schedule, and quality quotes for automotive jobs and sets appointments for flat projects in order to promptly close the sale
- Obtains, documents, and verifies all insurance information
- Performs other duties as assigned
- Assists dispatcher or other office employees as needed
- Receives and owns customer complaints and enters all information into the work order/invoice HIDDEN notes in order to accurately/formally record ALL relevant information
- Outstanding phone skills
- Must be at least 21 years old
- Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
- Excellent interpersonal and communication skills (written and verbal)
- Strong computer and internet skills
- Acknowledgement
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