Event & Entertainment Manager Jobs

Reporting to the Director of Marketing, the Entertainment & Event Manager oversees the execution of marketing events, from idea conceptualization to execution. They will coordinate with other departments in order to optimize company resources and budgetary allotments. The Entertainment & Event Manager is responsible for generating new business through event rental/hosting requests as well as driving patrons and business to the casino through special events and entertainment. They are a marketing professional who understands the importance of aligning the organization internally around the brand and marketing objectives. The Entertainment & Event Manager takes ownership and executes projects and tasks within timelines and with the highest level of quality – placing internal, external and partner satisfaction at the pinnacle of importance.

The Entertainment & Event Manager will

• Work seamlessly with sales and marketing team to attract new guests to our property, drive casino revenue and to exceed all guests experiences
• Negotiate riders with artists’ management, leveraging partnerships to ensure artist satisfaction
• Manage all event requests and drive event sales
• Develop policies and procedures related to the event and entertainment function to ensure efficient and effective operations.
• Manage budgets, forecasts, closings, deposits and show settlements as well as Box Office Operations.
• Review contracts and terms with legal council to ensure that all commitments and requirements are adhered to.
• Promotes the property in the community by representing the business at events, and partnering with appropriate entities.
• Oversee the setup of events in the ticketing system, coordinate the quantity of seats available for public sale and providing updates internally
• Meet with guest event organizers to understand their requirements and help plan for a successful event, develop custom creative events as needed
• Implement, oversee and ensure the planning and internal communications of all entertainment events and property venues.
• Follow through on all deposits and vendor payments as outlined in the contract and close out files with Accounts Payable
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Liaise with the marketing team in the development of marketing materials and advertisements for the event.
• Manage performances, events, artists and entertainers
• Communicate and coordinate with all operating areas the expectations for the event (including menu selection and quantities, set-up, staffing schedules, security, etc.)
• Coordinate load in, production and event time lines with clients, operations and external vendors
• Live the brand.
• Update and maintain details on Function Agreements as well as any internal databases, group logs and event calendars
• Maintain professional relationships with all artists, their managers, and publicists.
• Implement, oversee and ensure accurate inventory control for all entertainment equipment.

Experience, Education, And Certifications

• Strong project management and people skills.
• Degree from an accredited college/university (or equivalent) in one or more of the following areas Event Management, Hospitality, Business, Marketing, Public Relations, Communications or Event Planning
• 5+ years of related experience; or equivalent combination of education and experience.
• Proven expertise with F&B and Event execution
• Experience working in a casino considered an asset
• Supervisory requirements interviews, hires, trains, schedules, appraises and supervises all directly assigned personnel.
• Background in music industry a plus
• Experience working in Hospitality, Journalism, Communications, Liberal Arts, Business and Public Relations will also be considered an asset.

Skills

• Ability to read and comprehend industry periodicals and write detailed reports, memos, or letters.
• Ability to work flexible schedules, including nights, weekends and holidays as required
• Must possess strong communication and listening skills, excellent speaking, reading and writing.
• Ability to deal with problems involving several variables in unique situations.
• Ability to be punctual and meet deadlines
• Must be proficient in Microsoft Office, i.e. Excel, PowerPoint, Word, and Outlook
• Must possess excellent attention to detail and be extremely organized
• Duties and responsibilities are typically performed in a professional office setting, but there will times where you will need to be on the Casino Floor and Event spaces. On the Casino Floor and Event spaces, you will be exposed to casino-related environmental factors including, but not limited to, excessive noise.
• Ability to maintain strict confidentiality
• Ability to exercise sound judgment on an independent basis
• Ability to deliver a service level which creates an atmosphere that makes our internal and external guests want to return, giving each guest a positive, memorable experience
• Ability to prepare and/or manage financial and/or staffing budgets.
• Ability to present an image of excitement, enthusiasm and outgoing personality, while being able to present a professional appearance and demeanor
• Ability to function independently in a multi-task environment, as well as a part of a team
• Ability to develop and deliver shows which create a service level of excellence for entertainment
• Required to become proficient with department specific computer programs.
• Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other stakeholders of the organization.

PHYSICAL DEMANDS

• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
• Ability to make repeating movements of the arms, hands, and wrists.
• This position requires periods of sitting, writing, standing, walking and keyboarding.
• Ability to sit or stand for extended periods of time
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to tolerate exposure to heat, cold, and loud/noisy environment.
• Ability to express or exchange ideas verbally and perceive sound by ear.