Deckhand Jobs

City Experiences is seeking a Deckhand for our City Cruises operation in Toronto.

• Please note this is a seasonal/contract position*

About You
This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.
About The Opportunity
The Deckhand is responsible to maintain the appearance, cleanliness and will perform various tasks related to vessels and around company property. Crew members will ensure guest comfort and safety while underway and assist with docking and undocking. Deckhands will also aid in the upkeep of their associated equipment, piers, and building structures as needed and assigned. They will provide preventative, corrective, emergency, cosmetic and routine maintenance. They will also assist the hospitality team with event operations throughout the evening.
Crew Benefits

• Crew Events
• Paid Training
• Crew Recognition Program
• Staff Meals
• Competitive Wage
• Complimentary Uniforms
• New Retention Bonus - up to $500.00!
• Global and Local Cruise Discounts
• Crew Referral Program - up to $200.00 per referral

Essential Duties & Responsibilities

• Other duties as assigned by the Captain, First Mate, and Restaurant Manager on duty
• Complete maintenance projects and repair work within the timeframe assigned, and inform management of all progress, delays, and/or challenges.
• Help the Restaurant Manager with additional hospitality duties as requested
• Service, clean, and supply restrooms
• Assist Captain and supervisory personnel in maintain vessel equipment and systems such as HVAC, engine, and technical equipment
• Participate in routine safety drills to prepare for major incidents
• Assists with the startup and completion of projects
• Maintain the cleanliness and safety of all common areas. Sweep, mop, and wash down decks and exterior to remove dirt, and debris, using brooms, mops, brushes, and hoses. Service, clean, and supply restrooms
• Maintenance and repair of vessel systems, and troubleshooting as needed, ie. potable water systems, sewage systems (associated pumps/piping), shore power transfer to generators, steering gear systems, bilge pump/alarms, sump pumps, galley grey water piping systems
• Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture
• Be prepared to begin work at scheduled time
• Load or unload materials from vessels; gather and remove trash from vessel
• Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT Service System
• Maintenance and repair of building structures, ie. sanding, painting, varnishing, lighting, plumbing, light carpentry work (door frame/wall repair).
• Must always use proper safety equipment
• Handle lines to moor vessels to pier
• Maintain uniform and personal grooming in compliance with appearance standards
• Communicate effectively with all team members and management in order to ensure projects are completed in a timely, cost-effective manner
• Sweep, mop, and wash down decks and exterior to remove dirt, and debris, using brooms, mops, brushes, and hoses
• Follow safety procedures in order to ensure the protection of passengers and vessel
• Stand watch in ships' bows, sterns, or bridge wings in order to look for obstructions in a ship’s path or to locate navigational aids such as buoys and lighthouses

Requirements & Qualifications

• Will be required to be available for work on all major holidays
• O.S.S.D. or equivalent as recognized by the Ministry of Education
• Marine experience an asset
• Working knowledge of Lock Out Tag Out Systems
• Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 50 pounds (23 kilograms)
• Must be able to effectively understand and convey written and verbal information to guests and coworkers
• First Aid Certification an asset
• Ability to analyze and solve problems. Demonstrated ability to manage multiple priorities/tasks
• Energetic and enthusiastic personality essential
• Must possess a service orientation – actively looking for ways to help others
• Will work for extended periods of time without sitting
• WHIMIS (training provided)
• Required to lift furniture and other heavy items such as provisions up and down stairs. Required to throw mooring lines from ship to pier.

About Us
City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences.
City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.