Customer Service Associate - Retail

Is this job for you?
Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
WELCOME HOME!
The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!
Responsibilities

• Follow up with customers to identify and support their needs
• Other duties as assigned
• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis

Qualifications

• Exceptional communication skills, both written and verbal
• High school diploma or equivalent
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts, including evenings and weekends, as required
• Proven ability to multitask and maintain organization
• Team oriented
• Strong customer service focus

Why The Brick?

• Career progression program
• Paid training
• Recognition, incentives, prizes and giveaways!
• Access to free personal development training
• Employee discounts & Personal "Paid" days off
• Competitive pay
• Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family

Be a part of Canada’s largest home furnishings retailer!
We welcome all abilities to apply.
The Brick is committed to accommodating applicants and associates with disabilities. Should you require accommodation to participate fully in the recruitment process, please email [email protected].
We thank all those who apply; however, only those applicants chosen for an interview will be contacted.