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Customer Experience Associate - King & University
Company | Scotiabank |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Banking |
Expires | 2023-07-28 |
Posted at | 10 months ago |
Requisition ID: 179866
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
- Processing day to day transactions
- Explain complicated concepts simply
- Build strong customer relationships and deliver excellent customer service
- Demonstrate an eagerness to learn and determination to succeed
- Uncover and solve customers’ needs
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Are willing to assist in a professional, friendly and efficient manner
- Are comfortable in simple sales situations
- Have proven customer service skills through work or community involvement
- Are available to work a flexible schedule
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- A rewarding career path with diverse opportunities for professional development
- A competitive compensation and benefits package
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
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