Cook Jobs

City Experiences is seeking Cooks for our Niagara City Cruises operation in Niagara Falls.

About You

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About The Opportunity

The Cook is responsible for preparing food items such as appetizers, entrees, desserts and group buffets when required. Key areas of responsibility include preparing foods, operating kitchen equipment ranging from flat top, grill, deep fryers and range. The Cook is also responsible for portioning food, labeling items, maintaining a clean work area, discarding wastes and expired food, and managing inventories. Reporting to the Supervisor on duty, essential qualifications for this position are basic cooking skills, safety regulations knowledge, customer service, time management, and the ability to stand for long hours.

Crew Benefits

• Complimentary Cruise Tickets, Parking & Uniforms
• New Retention Bonus - up to $500.00!
• Crew Referral Program - up to $200.00 per referral
• Competitive Wage
• Crew Recognition Awards
• Paid Training
• Crew Events

Essential Duties & Responsibilities

• Works with a safety mindset by following all safety policies, procedures and safety measures (i.e. PPE). Identifies and brings forward risks, hazards and opportunities on the job. Actively participate in health and safety in the workplace.
• Restocks all items as needed throughout shift and clean/maintain station while practicing good safety and sanitation skills
• Cleans food preparation equipment, work areas and counters or tables
• Completes any other duties as assigned
• Portions food products prior to cooking according to standard portion sizes and recipes specifications
• Adheres to all health and safety regulations
• Ability to work various shifts, including days, evenings, weekends and holidays
• Maintains a neat, clean and well-groomed appearance (refer to appearance standards in the employee handbook)
• Maintains a clean and organized work area
• Reports to work on time and for all scheduled shifts
• Ability to prepare all food from raw to finished state, rotating of stock, receiving orders, and storing product
• Prepares menu items for roasting, broiling, grilling and sautéing
• Maintains any applicable licenses and certifications
• Responsible for the proper safe food handling and sanitation procedure in a timely manner in a fast-paced high-volume environment
• Understands all Niagara City Cruises’ policies and procedures relating to the employee’s role within the company
• Greets guest in a professional, friendly, and approachable manner
• Exhibits a team approach, willing attitude, and a positive approach towards assisting fellow co-workers
• Follows recipes, portion control, and presentation specification as set by management

Requirements & Qualifications

• If required, wear assigned Personal Protective Equipment (PPE) (i.e. non-slip shoes, gloves, weather appropriate dress attire, sun protection)
• Continually and repeatedly perform functions indoors and outdoors
• Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 35 pounds (16 kilograms)
• Knowledge of another language in addition to English is preferred
• Culinary education and training required
• Basic mathematical skills
• Minimum 1-2 years’ experience in Food and Beverage
• Must have proven kitchen experience, including food preparation, food production in a short order cooking role
• Demonstrated food & beverage service skills
• O.S.S.D. or equivalent as recognized by the Ministry of Education
• A positive attitude and good work ethic
• Strong organizational, multitasking, and troubleshooting skills in a fast-paced work environment
• Walk, stand, sit and work in all types of weather conditions for extended periods
• Food Handlers Certification

About Us

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences.

City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.