Assistant Store Manager, Yonge Street

Our retail Assistant Store Manager (ASM) is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively with the SM and company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.

Key Duties & Responsibilities

Sales Associate Support:

• Support SM and all team members on work procedures and policies so that everyone understands what's required to do a great job
• Support SM and team members and provide positive and constructive feedback so that they grow professionally
• Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts
• Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking
• Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high-volume retail store.
• Follow written SOPs as changes to policy and/or regulations occur and ensure compliance among team

Sales And Customer Service

• Track all employee and store sales daily to ensure optimal performance
• Utilize customer and team member feedback to readily implement changes to improve the customer experience

Daily Store Operations

• Provide daily correspondence via email and manager’s log, with the team members as needed
• Ensure all expired/damaged/returned product is logged and disposed of according to regulations
• Maintain a clean and organized work environment.
• Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recording
• Assist in receiving and ensuring that all AGCO/wholesale deliveries are compliant and accurate compared to invoices, etc.
• Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations
• Assist SM(s) with inventory, sales, and compliance audits
• Ensure that the sales floor is adequately stocked at all times
• Comply with all HR policies, including confidentiality and non-disclosures
• Perform all daily opening and closing procedures

Qualifications And Requirements Of An ASM

• Clean Criminal Background check
• Must successfully pass an extensive background check.
• CannSell license from AGCO
• 4-5+ years of retail management experience in retail.
• Possess or Ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO within the first month of employment.
• Excellent leadership and management skills
• Strong time management and prioritization skills
• Must have proficiency in Microsoft Office
• Knowledgeable about the cannabis industry and its policies and laws
• Entrepreneurial, collaborative, an extremely positive attitude
• Ability to multi-task in a fast-paced, high-volume environment
• Sound knowledge of Cannabis plants and different strains of Cannabis
• Ability to work nights, holidays and weekends.
• Achievement-oriented and hard working
• Strong problem solving and decision-making skills
• Experience working in Unionized environment.
• Detail-oriented and proactive
• Knowledge of local and state laws and regulations pertaining to retail Cannabis is a must!
• Strong communicator who can present ideas clearly
• Organized, flexible, and empathetic
• Knowledge of standards of Cannabis Retail stores set by AGCO.