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Customer Service Contact Centre Jobs

Call Centre/Customer Service Supervisor
By Teladoc Health At Whitehorse, Yukon Territory, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Toronto, Ontario, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Customer Service Representative - Permanent - Td Centre
By REEF At Toronto, Ontario, Canada
Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager
Changes may be made to this schedule is subject to operational requirements.
Ensure positive experiences for all REEF partners and clients
Work effectively as a team with your Area Manager and Co-Workers
Excellent communication and interpersonal skills
Hands on working knowledge of parking equipment and related software
Customer Service Representative - Temporary - Hullmark Centre
By REEF At Toronto, Ontario, Canada
Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager
Changes may be made to this schedule are subject to operational requirements.
Ensure positive experiences for all REEF partners and clients
Work effectively as a team with your Area Manager and Co-Workers
Excellent communication and interpersonal skills
Hands on working knowledge of parking equipment and related software
Customer Services Representative – Contact Centre
By Alberta Blue Cross At Canada
Responds to telephone inquiries from members with individual and group benefit plans.
Preference will be given to those with previous call centre experience.
Excellent Microsoft office skills and the ability to learn multiple computer systems.
Handles complex inquiries independently, utilizing strong listening and problem-solving skills.
Demonstrates advanced customer service skills daily.
Responds to telephone inquiries regarding general information on government-sponsored health programs.
Centre D’appel – Service De Maintenance
By Recruit Action inc. At Montréal-Ouest, Quebec, Canada
Salaire entre 24-26$/h selon l’expérience.
Poste à temps plein, du lundi au vendredi de jour (8h00 à 16h00).
Poste en présentiel (près de la gare de la Gauchetière, à Montréal).
Possibilité de faire du temps supplémentaire si désiré pour divers remplacements.
Répondre rapidement et professionnellement aux appels entrants provenant des différents bâtiments (au Canada).
Prendre les informations du client ainsi que ses coordonnées et ouvrir un billet et dans le système SAP.
Customer Service, Manager (Contact Center, Remote Or In-House)
By Talentify.io At Canada
Expertise knowledge of markets, technologies, trends, product management practices, and big picture thinking.
Experience as a Chief Product Officer.
Proven knowledge of Chief Product Officer oriented best practices.
Conduct research and analysis targeting Chief Product Officers at Technology and Service Providers.
Work collaboratively as part of a globally distributed team of analysts.
Deliver high quality actionable advice through a variety of media, focused on the specific needs of Chief Product Officers.
Customer Service, Manager (Contact Center)
By AlgaeCal Inc. At Vancouver, British Columbia, Canada
The chops to effortlessly manage a world-class call center - and you can prove it!
Hybrid work environment (we work from home 2 days a week)
Why you're the best Customer Service, Manager for this role. Give quantifiable examples of related achievements.
Live in Vancouver (hybrid work schedule)
7+ amazing years under your belt in a Customer Service environment.
A solid track record of improving NPS & CSAT status.
Customer Service Representative - Temporary - Yonge Norton Centre
By REEF At Toronto, Ontario, Canada
Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager
Changes may be made to this schedule are subject to operational requirements.
Ensure positive experiences for all REEF partners and clients
Work effectively as a team with your Area Manager and Co-Workers
Excellent communication and interpersonal skills
Hands on working knowledge of parking equipment and related software
Customer Service Representative - Td Centre
By REEF At Toronto, Ontario, Canada
Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager
Changes may be made to this schedule is subject to operational requirements.
Ensure positive experiences for all REEF partners and clients
Work effectively as a team with your Area Manager and Co-Workers
Excellent communication and interpersonal skills
Hands on working knowledge of parking equipment and related software
Service Centre Advisor Jobs
By WCG Services At Canada
Effective use of WCG’s Case Management System and other systems and databases
Development of enhanced tools & resources (EO Works, Case Management System)
Ability to pivot and lead change management
Strong customer service skills and ability to overcome objections
Comprehensive and flexible health and dental benefits
For complete job requirements, see the full visit our careers page at wcgservices.com
Customer Contact Representative Jobs
By Charbonneau SARL At Canada
Alerts management in the event of problems with procedures, information, systems, or negative service situations in area of assignment.
Performs other duties or assignments as required by management.
Accurate data entry and strong organizational skills.
Ability to interface with various levels of management.
Has knowledge of CooperSurgical product line, prices, delivery, promotional mailings, and any other information that is needed to answer customer calls.
Strong interpersonal and communication skills.
Customer Service Representative - Manulife Centre
By REEF At Toronto, Ontario, Canada
Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager
Changes may be made to this schedule are subject to operational requirements.
Ensure positive experiences for all REEF partners and clients
Work effectively as a team with your Area Manager and Co-Workers
Excellent communication and interpersonal skills
Hands on working knowledge of parking equipment and related software
Customer Service Associate, Garden Centre (Seasonal)
By Lowe’s stores in Canada At Niagara Falls, Ontario, Canada
Degree or diploma in Business, Retail, or Management, specialty related to department (e.g., design, appliances), or in a related field
Benefits: insurance (certain conditions apply), annual salary review, etc.
At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information
At least 6 months of retail experience
At least 6 months of experience as a cashier
The qualifications we are looking for:
Service Centre Manager Jobs
By Belron Canada inc At Abbotsford, British Columbia, Canada
3 years of management and/or leadership experience preferred. That coupled with sales experience would be a bonus!
Hands-on experience with vehicles is an asset, but not required.
Our comprehensive benefits and pension package starts on your first day of employment.
We are a growing organization where opportunities for advancement, training, and skill-development are always coming up.
Adding value to the customer and identifying opportunities to boost your store’s revenue.
You show an interest in your team and focus on helping extraordinary people grow.
Customer Service Coordinator, Full-Time, Winners Homesense, Centre St, Thornhill
By TJX Canada – Winners, Marshalls, HomeSense At Vaughan, Ontario, Canada
Supporting the store management team in the delivery of consistent and high quality customer service for both internal and external customers
High School education or equivalent experience
Benefits that take effect your first day
Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred
Excellent problem solving and communication skills including verbal, written and active listening
Dedicated training and on-the-job resources to enhance your development
Customer Service Associate - Contact Centre - First Nations/Metis/Inuit Candidates
By BMO Groupe financier At Newfoundland and Labrador, Canada
Des tâches et des responsabilités plus larges peuvent être attribuées au besoin. Qualifications:
Gérer toutes les transactions nécessaires pendant les appels avec les clients ou les diriger vers les groupes d’exploitation internes appropriés.
Transmettre les situations complexes ou non résolues concernant les clients aux directeurs, s’il y a lieu.
Effectuer toutes les activités requises afin de veiller à ce que toutes les demandes des clients soient traitées avec exactitude.
Mentionner les programmes et les promotions de marketing dans les entretiens avec les clients, s’il y a lieu.
Protéger la confidentialité des renseignements des clients et de la Banque.
Manager, Customer Support Centre
By Woodbine Entertainment At Etobicoke, Ontario, Canada
General management skills: including those required to develop effective standard operating procedures, people management, process mapping, reporting, team building and measurement.
With a dedicated focus on guest experience, the Manager, HPIbet Suport Centre manages, monitors and implements all staff programs and policies.
Leadership skills: including experience motivating, coaching, developing, evaluating team members, and resolving conflicts.
Advanced knowledge of leadership techniques.
Advanced knowledge of exceptional customer services practices.
Experience working within call centres.
Contact Centre Representative Jobs
By Chartwell Retirement Residences At Edmonton, Alberta, Canada
Identify and act upon all sales opportunities by referring customers to residences and offer personalized visit when the fit is right.
Is aware of employee and supervisor’s responsibilities
Previous experience working in a senior residence, hospitality, or medical care environment is a definite asset.
Self-managed, reliable individual requiring minimal supervision.
Empathetic and caring interpersonal customer service skills.
Respond to and or process customer email and voice mails.
Contact Centre Representative Jobs
By Chartwell Retirement Residences At Calgary, Alberta, Canada
Identify and act upon all sales opportunities by referring customers to residences and offer personalized visit when the fit is right.
Is aware of employee and supervisor’s responsibilities
Previous experience working in a senior residence, hospitality, or medical care environment is a definite asset.
Self-managed, reliable individual requiring minimal supervision.
Empathetic and caring interpersonal customer service skills.
Respond to and or process customer email and voice mails.