Visitor Services Receptionist Jobs

Experience of caseload management and planning to meet deadlines

Management of risks and concerns using critical thinking to enable effective decision making

Knowledge, training and/or experience required to do the job:

Can demonstrate the following skills and attributes:

Experience of using a strength based approach working in partnership with families

Able to use a number of assessment tools used to decide referral pathways

Liaising with the Hospitality & Concierges Services and Marketing teams regarding catering and events management

Excellent time management and ability to manage interruptions and changing priorities

Minimum one years’ experience in a similar office environment with previous experience in a law firm considered an asset

Daily mail pick-up and inter-office delivery

Processing requests for sending mail and packages using Canada Post, local and international courier services

Assisting with copy, print, scan and bind jobs

What can this role offer me?

About The Role And Our Team

How To Find Out More And Apply

We support flexible working and equality, diversity and inclusion in our recruitment

Exceptional organizational and time management skills, complemented by a strong attention to detail

Oversee mailroom operations; manage large mail reports, monitor couriers, receive deliveries and record in delivery log book

Prepare invoice payments for current office vendors and coordinate payment with the Finance department

Minimum 2-3 years of experience in a reception/switchboard operator position, with experience supervising staff

Possess a cheerful, professional demeanor with outstanding interpersonal skills

Proficient technical skills including Microsoft Office (Word, Excel, Outlook) and multiline switchboard

Strong time-management and organizational skills, including the ability to multitask, work well under pressure and meet deadlines.

Three years of experience involving booking appointments, coordinating meetings, record keeping, front line receptionist with call transfer responsibilities/switchboard operations.

Providing administrative support to the Building and Facilities Manager and the Building Supervisor including attending building meeting attendance and note taking;

Experience working with an Occupational Health and Safety committee would be preferred.

Participating on the building OHS Committee and helping to improve building safety procedures;

Issuing temporary building access cards and parking stalls and ensuring that security sign-in procedures are followed; and

Retail and customer service experience required.

Working experience in a large public venue dealing with the general public preferred.

Knowledge of the Beaty Biodiversity Museum preferred.

Greeting visitors to the Museum and processing admission fees, passes and memberships in accordance with an established rate schedule.

Performing opening and closing cash-out procedures accurately and generating cash reports as requested.

Receives, coordinates and responds to requests for group and tour bookings.

Degree or vocational qualifications in a relevant discipline, like facilities management, building work, project management or health and safety.

Experience of risk management and championing health and safety at work.

Undertake duty management and first aid cover as required, including occasional weekend working.

Prepare COSHH assessments and the safe management of chemicals.

Substantial experience in a wide range of maintenance/DIY tasks, including practical skills in basic plumbing, electrical, joinery and grounds-keeping.

Excellent interpersonal communication skills with experience of engaging with a variety of audiences, including colleagues, contractors and the public.

Excellent data management and organizational skills

One year of experience in retail

Strong knowledge of retail sales principles, methods, practices, and techniques

$20/hour, with extended benefits following 3-month probationary period

Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service

A strong interest in Ukrainian cultural heritage and Ukrainian Canadian history