Customer Service Team Lead
By Personnel Search Ltd. At Dieppe, New Brunswick, Canada
Managing any notable customer compliments or complaints that require action or acknowledgement at a management level
Troubleshooting queries from Customer Care team and support with calendar management.
Supporting the Regional Clinic Manager with training and onboarding of new customer care representatives.
Previous administrative or leadership experience with proficiency in the Microsoft Suite (French & English)
You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge
This key role will report to their Regional Clinic Manager.
Service Team Member Jobs
By Michaels Stores At Orillia, Ontario, Canada
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Retail and/or customer service experience preferred
To review a comprehensive list of benefits, please visit
Help customers shop, locate products, and provide them with solutions
Educate customers on the Voice of Customer (VOC) survey
Service Team Member Days/Nights & Weekends
By Michaels Stores At Cornwall, Ontario, Canada
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Retail and/or customer service experience preferred
To review a comprehensive list of benefits, please visit
Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.
Help customers shop, locate products, and provide them with solutions
Service Team Member Jobs
By Michaels Stores At Brandon, Manitoba, Canada
Acknowledge customers, help locate product and provide solutions
Retail merchandising and customer service experience preferred
To review a comprehensive list of benefits, please visit
Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.
Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Participate in the planogram process (POG’s) in both SBA and seasonal to ensure they are complete timely and accurately
Service Team Member - Days/Nights/Weekends
By Michaels Stores At Cornwall, Ontario, Canada
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Retail and/or customer service experience preferred
To review a comprehensive list of benefits, please visit
Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.
Help customers shop, locate products, and provide them with solutions
Customer Service Team Member
By Michaels Stores At Orillia, Ontario, Canada
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Retail and/or customer service experience preferred
To review a comprehensive list of benefits, please visit
Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.
Help customers shop, locate products, and provide them with solutions

Are you passionate about providing excellent customer service? Join our team and help us make our customers' experiences the best they can be!

What is Customer Service Team Member Skills Required?

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Ability to work independently and as part of a team
• Ability to handle customer inquiries in a professional and courteous manner
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative procedures
• Knowledge of call center telephony and technology

What is Customer Service Team Member Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or a related field
• Certification in customer service or related field (preferred)

What is Customer Service Team Member Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative procedures
• Knowledge of call center telephony and technology

What is Customer Service Team Member Experience?

• Previous experience in customer service or a related field

What is Customer Service Team Member Responsibilities?

• Respond to customer inquiries via phone, email, or other communication channels
• Provide accurate information about products and services
• Troubleshoot customer service issues
• Process orders, forms, and applications
• Identify and escalate priority issues
• Follow up customer calls where necessary
• Document all customer information and interactions
• Provide feedback