Service Team Member Jobs
By Michaels Stores At St Albert, Alberta, Canada
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Retail and/or customer service experience preferred
To review a comprehensive list of benefits, please visit
Help customers shop, locate products, and provide them with solutions
Educate customers on the Voice of Customer (VOC) survey
Ecommerce Customer Service Team Leader
By The Talent Crowd At Worsley, Alberta, Canada
Monitor all incoming complaints and prevent them from reaching management by de-escalating and listening to the customer
Assist the Customer Service management with continuous improvement project
monitor all incoming complaints and prevent them from reaching management by de-escalating and listening to the customer
Creating a motivated team and sharing your insight and knowledge, motivate the team to meet objectives and targets
Have excellent communication skills with the customer services team and wider business
Assist the Customer Service Manager with weekly performance audit and also monitoring team targets
Customer Service Team Leader
By L'OCA Quality Market At Sherwood Park, Alberta, Canada

Are you a people person? Do you have the skills to make customers and team members smile? Then this job is for you! We are looking for a Customer Service Team Leader, but not just any team leader. We ...

Service Team Member Jobs
By Michaels Stores At Red Deer, Alberta, Canada
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Retail and/or customer service experience preferred
To review a comprehensive list of benefits, please visit
Help customers shop, locate products, and provide them with solutions
Educate customers on the Voice of Customer (VOC) survey
Service Team Member Jobs
By Michaels Stores At Spruce Grove, Alberta, Canada
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Retail and/or customer service experience preferred
To review a comprehensive list of benefits, please visit
Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.
Help customers shop, locate products, and provide them with solutions
Service Team Member Jobs
By Michaels Stores At Okotoks, Alberta, Canada
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Retail and/or customer service experience preferred
To review a comprehensive list of benefits, please visit
Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.
Help customers shop, locate products, and provide them with solutions
Service Team Member Jobs
By Michaels Stores At Leduc, Alberta, Canada
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Retail and/or customer service experience preferred
To review a comprehensive list of benefits, please visit
Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.
Help customers shop, locate products, and provide them with solutions

Are you passionate about providing excellent customer service? Join our team and help us make our customers' experiences the best they can be!

What is Customer Service Team Member Skills Required?

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Ability to work independently and as part of a team
• Ability to handle customer inquiries in a professional and courteous manner
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative procedures
• Knowledge of call center telephony and technology

What is Customer Service Team Member Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or a related field
• Certification in customer service or related field (preferred)

What is Customer Service Team Member Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative procedures
• Knowledge of call center telephony and technology

What is Customer Service Team Member Experience?

• Previous experience in customer service or a related field

What is Customer Service Team Member Responsibilities?

• Respond to customer inquiries via phone, email, or other communication channels
• Provide accurate information about products and services
• Troubleshoot customer service issues
• Process orders, forms, and applications
• Identify and escalate priority issues
• Follow up customer calls where necessary
• Document all customer information and interactions
• Provide feedback