Client Service Specialist - Moncton, Nb October 23Rd 2023 Start Date - Tangerine [Scotiabank]
By CareerBeacon At Moncton, New Brunswick, Canada
Strong time management and organizational skills
Strong English oral and written communication skills, including active listening and relationship building
Passion for providing an exceptional client experience
Strong problem solving and conflict resolution capabilities
Experience in retail, sales or other customer service environment is an asset
You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
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By Elite Digital Solutions Ltd. At Canada

Ready to make your mark? Join us on this exciting venture!

Client Solutions Specialist- En
By RBC At Montréal-Ouest, Quebec, Canada
Superior time management, organizational, and multi-tasking skills
Liaise with RBC DS management and advisory teams to facilitate client transitioning
2 years or more of professional experience within the financial services industry
A comprehensive Total Rewards Program, including bonuses, flexible benefits, and competitive compensation
Ability to work from home 50% of the time
Reach out to clients and engage in deep discovery discussions
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By TELUS International At Canada
A bachelor’s degree, college diploma or equivalent post-secondary education in a subject such as Psychology strongly preferred (or similar work experience)
Gather client feedback regarding previous experience, and action accordingly (i.e. book service, file formal complaint or compliment)
Data entry of client details and administrative follow up work within Microsoft Excel, Microsoft Word, etc.
Take on other responsibilities as requested
2+ years of interactive Customer Service experience and previous outbound calling experience
Excellent customer service skills with strong written and verbal communication skills
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By PandaPay® At Montreal, Quebec, Canada
A positive, enthusiastic attitude, with strong people skills
Proven customer service experience and passion for helping others and sales delivery
Experience in the payment processing industry is an asset
Experienced communicator and educator, both verbal and written
The ability to multi-task, with above-average computer skills and digital awareness
Bilingual in English and French is a requirement
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By Perseus Group, Constellation Software At Canada
Minimum 3+ years Client Services/Support management experience
Effectively apply knowledge to solve a range of problems and questions.
The capabilities of leading by example as well as by direction and vision.
Strong understanding/experience in the Lease and Loan Industry considered an asset
Demonstrated experience in performance data measurement both day to day as well as long term.
Exceptional verbal and written communication skills
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By Brand of a Leader At Canada
Experience working with C-level executives or seasoned entrepreneurs, ideally interviewing them or leading meetings
Ability to manage deadlines, prioritize, commit to effortless internal communication
Passion for delighting customers and providing an incredible level of experience to them at all time
Review news, trends, and research in verticals of your client portfolio
Lead monthly one-on-one meetings with clients to discuss their thought leadership
Conduct bi-monthly interviews with clients for articles to be ghostwritten by our team of writers
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By Declutter Minds Inc At Canada
Exceptional organizational and time management abilities to effectively handle multiple client engagements simultaneously.
Utilize LinkedIn and other networking platforms to identify and connect with potential clients who could benefit from our mindset coaching services.
Conduct online meetings with potential clients to understand their needs, introduce our coaching offerings, and build rapport.
Effectively communicate the benefits of our mindset coaching programs, showcasing how they can help clients achieve their professional goals.
Proven experience in client acquisition, sales, or business development, preferably in the coaching or consulting industry.
Strong knowledge of LinkedIn and other social networking platforms, with the ability to effectively connect with and engage potential clients.
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By NRI Distribution At Montreal, Quebec, Canada
Project Management Certified (PMC) is an asset
Liaises with Transportation team to ensure client preferences established and set within NRI’s warehouse management system.
Excellent technical capabilities with proficiency to learn internal and external software systems
Excellent communication and interpersonal skills
Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
3+ years of client/customer services experience in a warehouse or logistics environment
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By Red61 At Canada
Provide training to clients and colleagues both face-to-face and remotely.
Project analysis of clients' requirements
We can consider all Canada-based candidates able to work from home.
Support users of our software. Users can be our clients or colleagues in other departments.
Ensure that completed tickets are closed including those assigned to other staff
Provide out-of-hours support on a rota basis.
Client Support Specialist A.i.
By Alexa Translations At Quebec, Canada
Superior organizational skills - able to manage multiple tasks and prioritise work in a face-paced environment.
Identify opportunities to improve customer experience and suggest changes in the business processes to improve workflows through automation.
2+ years of experience in technical support or customer service.
Working knowledge and proficiency using CRM software (Salesforce, Hubspot, etc.)
Experience working with CAT tools and JIRA software, a bonus.
Strong problem-solving abilities with a technical mindset and the ability to troubleshoot technical issues.

Are you looking for an exciting new challenge? Join our team as a Client Specialist and help us provide exceptional customer service to our clients! You'll be the face of our company, ensuring our clients have the best experience possible. With your excellent communication skills and attention to detail, you'll be the perfect fit for this role. Apply now and take your career to the next level!

Overview A Client Specialist is a professional who provides customer service and support to clients. They are responsible for responding to customer inquiries, resolving customer issues, and providing assistance with product and service information. They may also be responsible for managing customer accounts, processing orders, and providing technical support. Detailed Job Description A Client Specialist is responsible for providing customer service and support to clients. This includes responding to customer inquiries, resolving customer issues, and providing assistance with product and service information. They may also be responsible for managing customer accounts, processing orders, and providing technical support. They must be able to effectively communicate with customers and provide accurate and timely information. They must also be able to handle customer complaints and provide solutions to customer problems. Job Skills Required
• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to troubleshoot customer issues
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in a related field
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to troubleshoot customer issues
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of product and service information
• Knowledge of customer account management
• Knowledge of order processing
• Knowledge of technical support
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a technical support role
• Previous experience in a customer account management role
Job Responsibilities
• Respond to customer inquiries and provide assistance with product and service information
• Resolve customer issues and provide solutions to customer problems
• Manage customer accounts and process orders
• Provide technical support and troubleshoot customer issues
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management