Client Communications Specialist Jobs
By Digital Shift® At Calgary, Alberta, Canada
Serve as the lead point of contact for customer account management matters
Proven work experience as Customer Service Specialist, Account Manager, Customer Service Representative, Account Coordinator, or relevant role
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Experience with CRM software (e.g. Salesforce, Asana, or HubSpot) and customer service software (e.g. Help Scout or Zendesk)
Experience delivering client-focused solutions to customer needs
Excellent listening, negotiation and presentation abilities
Client Relationiship Specialist Jobs
By ATB Financial At Westerose, Alberta, Canada
Transform the client experience by introducing our clients to experts and educating them on our digital tools and resources
Take responsibility for personal development plan; schedule meetings you're your manager to discuss development plan
Client service and/or sales experience is required
Knowledge of personal lending services and products is desired
Preference will be given to applicants with previous banking experience
Client Excellence - Delivers an exceptional client experience at all times.
Client Support Specialist Jobs
By Partek At Medicine Hat, Alberta, Canada
Ability to configure and support workstation configurations and desktop PCs in a Managed Services Environment.
Minimum three years’ experience in a Service Desk role, providing support in Microsoft environments (Windows, Active Directory, Microsoft 365 etc)
Bonus: Experience with AutoTask PSA
Manage and monitor a wide range of systems issues, collaborating with other members of the technical team as needed.
An open, flexible and welcoming workplace
Plenty of opportunities to grow and learn

Are you looking for an exciting new challenge? Join our team as a Client Specialist and help us provide exceptional customer service to our clients! You'll be the face of our company, ensuring our clients have the best experience possible. With your excellent communication skills and attention to detail, you'll be the perfect fit for this role. Apply now and take your career to the next level!

Overview A Client Specialist is a professional who provides customer service and support to clients. They are responsible for responding to customer inquiries, resolving customer issues, and providing assistance with product and service information. They may also be responsible for managing customer accounts, processing orders, and providing technical support. Detailed Job Description A Client Specialist is responsible for providing customer service and support to clients. This includes responding to customer inquiries, resolving customer issues, and providing assistance with product and service information. They may also be responsible for managing customer accounts, processing orders, and providing technical support. They must be able to effectively communicate with customers and provide accurate and timely information. They must also be able to handle customer complaints and provide solutions to customer problems. Job Skills Required
• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to troubleshoot customer issues
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in a related field
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to troubleshoot customer issues
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of product and service information
• Knowledge of customer account management
• Knowledge of order processing
• Knowledge of technical support
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a technical support role
• Previous experience in a customer account management role
Job Responsibilities
• Respond to customer inquiries and provide assistance with product and service information
• Resolve customer issues and provide solutions to customer problems
• Manage customer accounts and process orders
• Provide technical support and troubleshoot customer issues
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management