Casual Healthcare Operations Centre Dispatcher Jobs

Strong time management, multitasking, problem solving, and organizational skills

Work with Client Service Managers to ensure that all scheduling needs are met, and that client and site information is accurate

Liaise with the Alberta Protective Services Operations Center to ensure all scheduling requirements are being fulfilled

Must possess a High school Diploma, Post-Secondary education is an asset

Previous customer service experience is an asset

The ability to use judgement and decision-making skills to evaluate situations and establish priorities

Demonstrated knowledge of supportive management skills

Facilitates and enhances team efforts on a professional level and share specialized knowledge, sources, experience, concepts, and skills

Knowledge of client management systems and change management techniques.

Proven time management, planning, coordinating and organization skills; proactive in initiating multiple projects on an ongoing basis

In coordination with Executive Director, develop and monitor the Operating Plan and annual budget in accordance with management directions and standards

Provides change management and change leadership support for management, clinical programs and staff

Réceptionner les demandes destinées à l'entretien du bâtiment (appels téléphoniques et demandes électroniques);

Analyser et assigner des demandes clients;

Saisir les demandes clients dans l’outil de gestion de maintenance assistée par ordinateur (Maximo);

Prioriser et répartir les demandes clients aux équipes techniques appropriées;

Effectuer toutes autres tâches connexes.

Détenir un diplôme d’études collégial ou certificat universitaire;

Minimum of 1 year experience as a Security Guard

Minimum of 6 months experience as a control room operator/dispatcher

Extended Health and Dental benefits for eligible employees.

Valid Security Guard License and CPR

Must be able to type min of 50wpm

Ability to communicate well and be understood