Strata Manager - Townhomes

Reporting to the Director, Townhomes, the Townhomes Strata Manager is responsible for providing management services to a diverse portfolio of strata townhome complexes, attending required meetings (strata council and general meetings), conducting property inspections, supervising and/or directing employees/contractors within the portfolio and performing financial and administrative functions.

As a Strata Manager at FirstService Residential, you will:

• Respond to emergencies and file insurance claims
• Prepare annual council budgets, ensure collection of fees and levies, ensure accounts are received and paid on time
• Perform procurement duties (soliciting bids, reviewing contracts, processing invoices, overseeing contractor work, administering special projects)
• Supervise or contract building managers, security, maintenance, professional or other services required by a strata corporation
• Prepare for and effectively chair council and general meetings, generally held in the evening
• Advise the strata council regarding the application of their bylaws, the Strata Property Act and other relevant legislation (Real Estate Services Act, Residential Tenancy Act and Workers Compensation Act)
• Perform administrative functions (preparing notices, reviewing accuracy of certificates, updating building information, etc.)
• Recruit and supervise site staff as needed
• Regularly visit and inspect sites

The ideal candidate will bring at least one year experience managing residential strata properties, preferably townhome complexes. They will demonstrate a customer service mindset that encompasses superior written and oral communication skills. They will be highly efficient, organized and skilled at time management and IT tools (particularly MS Office), enabling them to succeed in a high volume, high pace environment where the ability to balance completing priorities is critical.

A Representative License to provide strata management Services (as issued by the Real Estate Council of British Columbia), a valid BC driver's license and automobile with business insurance are requirements of the role. This position will require work outside regular business hours, weekends or holidays.

About FirstService Residential:

FirstService Residential BC is Metro Vancouver’s leading strata management company, proudly managing more than 55,000 units across the Lower Mainland. FirstService Residential BC leads the property management industry as the only full-service provider of strata and rental management, supplemented by a comprehensive suite of property services. FirstService is a values driven organization where we believe in making a difference every day by enhancing property values, and contributing to the communities under our care.

FirstService Residential is proud to be an equal opportunity workplace. It is our policy to promote equal employment opportunity for all current and prospective associates. This applies to all employment-related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization. If you have questions before or during the application process about our equal opportunity workplace, please contact the Recruitment team