Quality Assurance Team Lead

We’re seeking a hands-on QA Team Lead to manage two diverse teams of testers, drive efficiency in test coverage, oversee planning activities in sprints, and optimize test methods of existing product features. In this role, you’ll gain in-depth knowledge of Phreesia’s customers and integration solutions architecture.

As a QA Team Lead, you’ll work closely with Product Managers, Architects, and Testers to chart timelines, assist in stories grooming, and centralize details to ensure both a clear scope of work and define acceptance criteria.

What You’ll Do:

• Lead teams of testers (manual, automated testing; local and remote testers) in Agile environment.
• Configure, administer, and troubleshoot software test environments.
• Ensure that test results are recorded / analyzed / reported.
• Continuously coach and develop testers through evaluations and live constructive feedback.
• Develop new methods to test existing product features, measure and constantly evolve QA processes and improve efficiency of QA activities in the assigned teams.
• Plan, document, execute and automate tests, review and prioritize bug reports, analyze results of load and performance testing.
• Work with customer teams to determine client issues when escalated to Software Engineering.

What You’ll Bring:

• Strong problem solving and analytical skills; ability to analyze complex technical problems.
• Bachelor's degree in Computer Science or related discipline.
• Knowledge and experience with web application architecture, relational database, Microsoft .NET and related technologies: C#, HTML, JavaScript and proven experience with QA automation and related tools.
• Ability to multi-task, work independently and collaboratively, adapt easily to shifting priorities, schedule and process changes along with the ability to quickly learn new systems.
• Strong hands-on experience in writing detailed test plans, test cases, test scripts, creating test data, test execution, creating defects, and QA methodologies and best practices.
• 5+ years testing complex software systems and applications, including 2+ years leading QA and/or in Agile environment.
• Excellent verbal and written communications; ability to explain issues clearly and concisely and establish effective working relationships.
• Expert in API testing and user-oriented testing.

Who We Are:

At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.

Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a five-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!

Top-rated Employee Benefits:

• Giveback to community: Local in-person volunteer events, and give back programs to our communities.
• Take time when you need time: Unlimited PTO + company holidays
• Care about your families: Generous top-up for parental leave benefits
• Top class healthcare benefits: Variety of healthcare benefits for you and your family (and your pets!) starting day one
• Connecting in person: Various offsite events and activities for team to connect and meet in person, to support team building and engagement.
• Support personal development: Continuing education and professional certification reimbursement
• Diversity and inclusive environment: At Phreesia, all employees are encouraged to bring their authentic self to work, feel supported and perform at their best. We have a variety of Employee Resources Groups (ERGs) which bring together individuals from a wide range of backgrounds, experiences and perspectives, and seek to foster a sense of shared community and empowerment for employees who share a common social identity, such as gender, race, ethnicity, and sexual orientation.
• Remote First: 100% Remote work + home office expense reimbursements+ monthly allowance for cell phone, internet and wellness.
• Recognition and perks: We have a company wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams. You can accumulate points and redeem them for a wide catalogue of items!
• Top of market rewards: Competitive compensation + equity grants for all employees

We strive to provide a diverse and inclusive environment and are an equal opportunity employer.