Group Underwriting Assistant Jobs

At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join Equitable Life today.
Position Title: Group Underwriting Assistant
Reports To: Manager, Group Underwriting
Department: Group Underwriting
Term: Permanent Full-Time
Work Arrangements: We are currently working remotely, and we will be moving to a hybrid model when our office renovation is complete (approximately September 2023), coming into the office a minimum of 2 days per week, every other week on designated days.
The Opportunity: Equitable Life is looking to hire an Underwriting Assistant to join our team! This is a great entry level opportunity where you can learn about the insurance industry while making a meaningful impact in the department and business. If you’ve got outstanding customer service skills along with a keen desire to learn and develop as an insurance professional, then this is the perfect opportunity for you!
What you will be doing:

• Initial set up of the Renewal Report including manual entry of premiums, claims, rates and corresponding age/gender, industry and occupation factors for previous to current year comparison purposes
• File set up to support Quotes, Renewals, New Issues and Amendments
• Initiation of plan amendments including announcement and tracking tool update
• Entry of Rate Confirmation details into Quote Manager and Group Manager for discount tracking and customer billing purposes
• Initial review of Rate Confirmations to ensure that they comply with our published Discount policy
• Accurate and timely implementation of Plan Member booklets for new policyholders, and existing policyholders to support amendment requests
• Initial entry and required updates to Telus system (Tandem) to support accurate claims payment for plan member pay direct drug claims submitted at the pharmacy
• On-line posting of policies and booklets to support Plan Administrator Web and Plan Member Web
• Time tracking and updating of case logs to ensure appropriate measurement reporting
• Liaise with M&T to ensure accuracy and timeliness of delivery booklets to customers
• Distribution of specially requested and automated system generated reports
• Audit and correction of employee data and entry of plan design to support Quote and Renewal rate calculation

What you will bring:

• Strong organizational skills with high attention to detail
• Bilingualism in written and spoken French is an asset
• Ability to work effectively in a team environment
• Excellent computer skills, including MS Word and Excel
• Group Benefits knowledge and experience is preferred
• Comfort and confidence working in an ever-changing and always challenging environment
• Excellent time management skills, a sense of urgency and an ability to prioritize competing tasks
• Highly developed customer service skills, paired with strong communication skills, both verbal and written

What’s in it for you:

• Discounts on company products and services, and access to exclusive employee perks
• Annual bonus program, annual vacation allowance, and company-paid benefits program
• Employee resource groups that support an inclusive work environment
• A healthy work-life balance with employee wellness top of mind
• Immediate enrollment in the company’s pension program with employer matching
• Tuition support and specialized program assistance
• Regular EQ Together events focused on company togetherness and collaboration
• A company subsidized cafeteria with a variety of daily options
• An additional paid volunteer day each year so you can spend time giving back to the community

As part of the recruitment/offer process you will be required to:

• Complete a math assessment
• Provide two professional references (minimum one supervisor and above)

To learn more about Equitable Life, we encourage you to explore our organization.
At Equitable Life, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at [email protected] if you would like to receive our job postings in an alternative format or require an accommodation with the application process.
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